Frequently Asked Questions

Find answers to common questions about our premium apparel and gear.

How do I determine my size?

Please refer to our comprehensive size guide located on each product page to find your perfect fit.

Are your garments pre-shrunk?

Most of our cotton-based apparel is pre-shrunk during the manufacturing process to ensure consistent sizing after washing.

How should I care for my Bison Coolers apparel?

To maintain the quality of your gear, we recommend machine washing cold with like colors and tumble drying on low heat.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and select international destinations. Shipping costs and times vary by location.

Can I modify or cancel my order after it's placed?

Orders are processed quickly, but you can contact our support team within 1 hour of purchase to request changes.

What materials do you use in your clothing?

We use high-performance synthetic blends and premium organic cotton designed for durability and comfort in any environment.